Returns & Refunds

We believe in 100% customer satisfaction!

If you don't love your purchase, you can return your items easily and with no questions asked. To make this process easy for you - we provide a prepaid return shipping label and return packaging (when applicable) with each order we ship.

We want you to feel confident in your decision to try our products and with easy hassle-free returns - there's no risk in giving us a try!

We do kindly ask that you make returns within 30-days of receiving your item in order to qualify for a full refund. 

If you have any questions or concerns, please contact us at support@honedproducts.com.  

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can understand the issue and make it right!

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item. If you have questions regarding exchanges, please don't hesitate to contact us at support@honedproducts.com.

Refunds
We will promptly process refunds once we’ve received your return. Please remember, a full refund is only granted on items returned within 30-days from when you received it. Also, keep in mind it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've received your return without a corresponding qualifying refund, please contact us at support@honedproducts.com.